Terms of service
Terms of Service – Roohaura Jewellery
Welcome to Roohaura Jewellery. By accessing our website or purchasing from us, you agree to the following Terms of Service.
Products and Availability -
We aim to display our jewellery, colours, sizes, measurements and product details as accurately as possible. Due to differences in lighting, photography and screen displays, colours may vary slightly. All products are subject to availability.
Orders- By placing an order, you confirm that the information provided at checkout is accurate and complete. We reserve the right to cancel or refuse an order where necessary, including in cases of suspected fraud, incorrect pricing or stock availability issues.
Pricing and Payments
-All prices displayed on our website are in Australian Dollars (AUD), unless otherwise stated. Payment must be successfully completed before an order is processed.
Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may be affected by courier delays, weekends, public holidays or circumstances outside our reasonable control.
Returns and Refunds
-Returns, exchanges and refunds are handled according to our Return and Refund Policy. Nothing in these Terms excludes or limits any rights or remedies you may have under the Australian Consumer Law.
Jewellery Care
-Customers are responsible for following appropriate jewellery care instructions. Normal wear and tear, improper storage, exposure to chemicals, perfumes, water or misuse may affect the appearance or condition of jewellery.
Personal Information
-Your personal information is handled in accordance with our Privacy Policy.
Website Use -
You must not use our website for unlawful, fraudulent or harmful purposes or attempt to interfere with the security or operation of the website.
Intellectual Property
-Unless otherwise stated, content created for Roohaura Jewellery, including our branding, logos, original photographs and written content, must not be copied, reproduced or used for commercial purposes without permission.
Limitation of Liability
-To the extent permitted by law, Roohaura Jewellery is not responsible for indirect or consequential loss arising from the use of our website or products. Nothing in these Terms limits rights that cannot legally be excluded under Australian law.
Changes to These Terms-
We may update these Terms of Service from time to time. The latest version will be available on our website.
Governing Law
-These Terms are governed by the applicable laws of Australia and the state or territory in which Roohaura Jewellery operates.
Contact Us -If you have any questions about these Terms of Service, please contact us using the contact details provided on our website.